Hanoi’s sparkling new Noi Bai International Airport is being built right next to the old airport, which lies 45km north of Hanoi, and there are lots of ways of getting between it and the city.
Hanoi city bus numbers 07 and 17 leave from the right side of the terminal exit and take an hour, running from 5.00 to 22.00. The buses run every 15-20 minutes.
Airport minibuses congregate outside the arrival hall - the Vietnam Airlines minibus takes about 40 minutes and drops you outside their Hoan Kiem Lake office (south end). Tickets are sold inside the terminal building. However, many travellers opt for a taxi - there are hundreds outside the terminal exit gate. Unlike the minibuses, which run only intermittently at night, taxis are present 24 hours a day. Taxi ride to the city center takes about 30 minutes.
Address: Noi Bai International Airport
Hanoi train station is conveniently located in the city center, with Gate A serving mainly guests traveling South to Danang, Hue, Nha Trang and Ho Chi Minh City and Gate B serving guests travelling up north to Sapa. It takes about 10 minutes by taxi from either gate to Hanoi Old Quarter and Hoan Kiem Lake.
Train departs punctually with a variety of seat option: hard seat, soft seat, hard berth, soft berth. Despite many shortcomings, train is a safe and reliable means of transportation, and the essential way for guest to visit places such as Sapa.
To purchase train tickets, you can buy directly at the train station or book in advance with an online booking agent and have the ticket delivered to your hotel on your arrival.
Address: 120 Le Duan Street, Hanoi
Public transport plays an essential part in Hanoi's transportation scene but it can be hard for first-timers to use. Unlike metros in big cities, Hanoi's bus system is rather confusing due to its many route covering the hundreds of streets with many different name.
Bus are numbered from 1 to 55 and runs as far as Bac Ninh province which is just by the airport.
Taxis are plentiful in the city and charge by distance only (there is no surcharge for rush hour or late evening). Make sure that the taxi rid is charged according to taxi meter. Many tourist have been complaining about taxis been cheating with the price, so be aware of it and only use reliable taxi companies.
Try to have the right change as taxi drivers often don’t have change. Also remember to have your destination written down as pronunciation is often difficult.
Taxi station are located at the airport and the train station.
Reliable taxi companies are Taxi CP and Taxi Hanoi who are two brands of Taxi Group.
Taxi CP: 0438 26 26 26
Hanoi Taxi 0438 53 53 53
Address: 15 Pham Hung Street, Hanoi
Phone: +84 4 38 53 53 53
Pharmacies is called "nha thuoc" in Vietnamese, can be found on nearly every square block of the city.
Country code: +84
Area code: 04
220V is standard in Vietnam. In Hanoi, many outlets fit round pins. Use a surge protector when using computers.
If you stay at 3 star hotels and up, the hotel receptionist should be able to help you with an adapter.