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All About Mobile Ordering


Last updated 6/15/18

Walt Disney World recently added “Mobile Ordering” for their quick service restaurants and I tested it out.

It is AMAZING! As a frequent Disney guest who knows the ins and outs of all things dining - THIS is a game changer!

Mobile Ordering allows you to order food from participating Quick Service locations throughout Disney World using your My Disney Experience app. No longer is it necessary to wait in line to order and stand in another line while you wait for your food to be prepared. A few simple “clicks” on your phone and POOF! Your meal is ready without a wait at all! You can utilize Mobile Ordering when you paying with credit card, debit card, or the Disney Dining Plan.

You can order at any time on the same day you intend to pick up your meal. Ordering is easy and convenient:

  • On your My Disney Experience App, click on your icon. (Mine is Flash, the Sloth from Zootopia.)

  • Listed under My Plans, click on Order Food.

  • Select the location for which you would like to place an order from the list of participating restaurants. (See list of participating restaurants below)

  • Select Order Food.

  • Then, you select the foods you want to order: Click the menu item, and on the next screen click +Add. It is now part of your order.

  • When you are finished adding items, click View My Order. Beverage options/suggestions may pop up. You can add them or ignore them.

  • Then click Review My Order.

  • If it is all correct, click Purchase.

  • Once you are ready to pick up your food, go into your app and click “I’m Here, Prepare My Order”. Once you do, you will see a screen telling you “We’re Preparing Your Order” with a note that the screen will update once it’s ready. When it is, you will see that your order is ready for pickup!

  • Go to the designated Mobile Order pickup counter and your order will be ready for you!

Utilizing this process saved me a lot of time and frustration, giving me a break from yet another line and crowded area. However, there are a few caveats that I would like to point out. First, you cannot make special orders. For instance, I like Caesar salads, but without the dressing. I could not specify this when I ordered; so instead, when I got to the pick-up counter, I asked for a salad without dressing. That worked. Additionally, this system does NOT work for those with Food Allergies. Standard menu ordering only. Last, you cannot pay for a mobile order with a Disney Gift Card and you cannot apply any discounts. To purchase via gift cards or discounts, the standard ordering queue must be utilized.

All in all, I think this is a WONDERFUL addition and use of technology to enhance your visit to Walt Disney World. I highly encourage using it!

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Participating locations for Mobile Ordering:

  • ABC Commissary

  • Aloha Isle

  • Backlot Express

  • Casey's Corner

  • Catalina Eddie's

  • Columbia Harbour House

  • Cosmic Ray's Starlight Café

  • D-Luxe Burger

  • Electric Umbrella

  • Fairfax Fare

  • Flame Tree Barbecue

  • Harambe Market

  • Liberty Inn

  • Pecos Bill Tall Tale Inn and Cafe

  • Pinocchio Village Haus

  • Pizzafari

  • PizzeRizzo

  • Restaurantosaurus

  • Rosie's All-American Café

  • Satu’li Canteen

  • The Lunching Pad

  • Tomorrowland Terrace Restaurant

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